Sundar

Sr Salesforce CRM Functional Consultant

  • 75 Views

(per hour)

Description

12 years of experience in Information Technology out of which 9+ years as sr. freelancer on Salesforce CRM Administration/Functional Consultation and 6 years on NetSuite CRM+ and Zoho CRM.
  • Very good working experience on SFDC end to end implementations, Administration, Company Setup, High level of Customization, Configuration, Data quality management and Data migrations from and to SFDC.
  • Customizing Dashboards, Reports, Searches, List views, Standard Objects, Custom objects, Standard and custom fields, Workflow rules and actions, Assignment rules, Validation rules etc.
  • Creating Custom Applications, Records, Page layouts, Email Templates, Mass Emails, Plugins and AppExchange Apps Installations and integration, CSV data imports/exports and many more in Salesforce.
  • Good working experience in designing custom apps as per the client requirements and/ customize the existing tools and apps.
  • Worked on preparing proposals, technical design, coordinate project management related activities and assign tasks to the team.
  • Good experience in SMS integration with CRM, bulk SMS and Whatsapp messages send to customers.
  • Good working experience of email marketing, integrating Pardot, Hubspot, Mailchimp with Salesforce and sending bulk emails, maintaining drip campaigns etc.
  • Manage multiple user roles and profiles, security controls, sharing settings, assignment rules, workflow rules and actions, etc. and provide support, train new end users on the salesforce.com application usability.
  • Good understanding of Apex, Visual Force Pages, Triggers, object oriented concepts, Governor Limits.
  • CRM Testing and maintenance; Client requirement analysis, Pre and post implementation support and troubleshooting.
  • Fluency and expert in Microsoft Office applications, Data quality management and migration techniques.

Experience

Freelance Salesforce Consultant/Expert

  • Freelance
  • September 1, 2018 - continue

Working as a Senior Freelance Salesforce Consultant/Expert since last 9 years in Upwork and other freelancing platforms.

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