Description
- Very good working experience on SFDC end to end implementations, Administration, Company Setup, High level of Customization, Configuration, Data quality management and Data migrations from and to SFDC.
- Customizing Dashboards, Reports, Searches, List views, Standard Objects, Custom objects, Standard and custom fields, Workflow rules and actions, Assignment rules, Validation rules etc.
- Creating Custom Applications, Records, Page layouts, Email Templates, Mass Emails, Plugins and AppExchange Apps Installations and integration, CSV data imports/exports and many more in Salesforce.
- Good working experience in designing custom apps as per the client requirements and/ customize the existing tools and apps.
- Worked on preparing proposals, technical design, coordinate project management related activities and assign tasks to the team.
- Good experience in SMS integration with CRM, bulk SMS and Whatsapp messages send to customers.
- Good working experience of email marketing, integrating Pardot, Hubspot, Mailchimp with Salesforce and sending bulk emails, maintaining drip campaigns etc.
- Manage multiple user roles and profiles, security controls, sharing settings, assignment rules, workflow rules and actions, etc. and provide support, train new end users on the salesforce.com application usability.
- Good understanding of Apex, Visual Force Pages, Triggers, object oriented concepts, Governor Limits.
- CRM Testing and maintenance; Client requirement analysis, Pre and post implementation support and troubleshooting.
- Fluency and expert in Microsoft Office applications, Data quality management and migration techniques.